Support

For quick answers to common questions, you may want to check the Frequently Asked Questions (FAQ) page.

Technical help is generally only available to customers who've purchased a registration key, though if you've found a bug or other problem please report it in any case.

Please fill out the support form below to send email to our technical support staff.

Visit the iRider online support and download pages to check for product updates and other information.

Technical support email form

Your name

Your e-mail address

First 12 digits of your registration key/serial number, if you have one

Message subject

Your question, comment or problem report

 

PLEASE BE SPECIFIC. For example, tell us "When I do this and this, iRider displays this and then my computer explodes in a shower of blue sparks." Don't just say "It doesn't work right. Now what?"

Please provide any addresses (URLs) of pages or websites where a problem occurs

Info about your configuration

Please provide any additional relevant details about your software or hardware setup

 

 

 

 

 

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Products and services referenced herein are trademarks or service marks of their respective holders.